Quebec readiness guide
French-language and privacy readiness
Waine provides a bilingual booking experience and privacy controls. This page explains how those capabilities can support your organization’s own compliance work.
This page is general information, not legal advice or a compliance certification. Obligations depend on your operations, workforce, and use of Waine. Have your approach reviewed by qualified Quebec counsel.
Law 25 and privacy
Quebec’s privacy regulator describes requirements involving governance, transparency, incident handling, privacy impact assessments, and data portability.
- Designate and publish contact details for your privacy officer.
- Document collection, use, retention, destruction, and complaint handling.
- Assess your own configurations, integrations, and vendors before deployment.
Charter of the French Language
The Quebec government identifies French as Quebec’s sole official and common language. OQLF guidance states that a business operating in Quebec must make its website available in French.
- Configure French booking-page headlines and introductions.
- Test the client journey and transactional communications in French.
- Have counsel review your content, contracts, and commercial displays.
What Waine provides today
- ✓ French and English client booking interface
- ✓ Confirmations and reminders using the appointment language
- ✓ Consent, data export, and deletion workflows
- ✓ Access controls and operational logging
These capabilities can support your program, but do not automatically make your organization compliant.
Last reviewed: June 30, 2026.