Support Centre
Get help without leaving the page
The AI agent tries to solve the issue first. If a human needs to step in, we keep the useful context and the team responds within 48 hours.
Client Booking Help
Quick answers, concrete next steps, then escalation only if needed.
AI Support Agent
Talk to an AI agent for an immediate next step
Tell us what is going on. The agent can guide cancellations, refunds, account access, payments, and the next step.
Send us a message
The form keeps the useful context for a human follow-up.
Billing & regions
Waine Appointments supports Stripe in selected markets. For waitlist or support-assisted regions, we can guide you through the available options.
Common Questions
Quick answers to the most common requests.
How do I cancel or reschedule an appointment?▼
Sign in to the client portal, open the booking, and choose Cancel or Reschedule.
I was charged but my appointment was cancelled.▼
Start with the business that took the booking. If they do not respond, email support@waineappointments.com with your appointment ID.
How do I delete my account or data?▼
Business owners: go to Settings → Privacy & Data. Clients: use the client portal and the privacy icon.
support@waineappointments.com